Payment Options

Automatic Bank Pay

No more checks to write or bills to mail. Pay your bills each month with automatic deductions from your checking or savings account using REA’s Automatic Bank Pay form or sign up through SmartHub.

Recurring Credit Card

Each month your bill is paid automatically by a credit card you designate. We accept Visa, Mastercard, Discover, and American Express. Sign up through SmartHub and use SmartHub to update credit card information, such as the expiration date.

By Phone

With a simple phone call and by using the easy-to-follow prompts, you can make payments with a check, credit or debit card 24 hours a day! If so desired, you are also able to store your information for future payments. Call 1-855-385-9907 toll-free. You will need your account number to make a payment.

Online

REA’s SmartHub online bill payment allows you to make payments 24 hours a day from anywhere as long as you have internet access. We accept VISA, Master Card, Discover & American Express as well as payment from your checking account. We apologize that we are unable to accept credit card payments on large or small commercial accounts and irrigation accounts. Click here for easy registration instructions.

One Time Payment

If you would like to simply make a payment without registering for SmartHub, please use our Pay Now application. All you will need is your REA account number and the last name on the account.

Please note that your credit or debit card will not be saved when using the Pay Now option. If you would like to store your card for future payments, please use SmartHub.

Pay Now

By Mail

Simply mail a check or money order addressed to Runestone Electric Association, 6839 Power Lane SW, Alexandria, MN 56308. Be sure to allow 7 – 10 business days for your payment to arrive.

Drive-up Dropbox

You can bring your payment to our office in Alexandria to use our drive-up drop box outside our office 24 hours a day. Click here for a map to our office

Paperless Billing

View online statements instead of receiving a paper statement. You must be enrolled in SmartHub to sign up for paperless billing. After enrolling in our paperless billing option on our SmartHub website, you will no longer receive a paper statement.

Instructions on signing up for paperless billing:

Step One: Log into your Smarthub Account »

Step Two: Click on “My Profile”

Step Three: Click on “Update My Paperless Bill Settings”

Step Four: Slide the Paperless slider from “OFF” to “ON”

Step Five: Confirm paperless settings by pressing “Yes” in the pop-up window.

Step Six: When you receive this message, “Your paperless bill status has been changed”, you are all complete with setting up your paperless billing.

NOTE: When you switch to paperless billing, you are able to switch back to getting a paper bill at any time. The process of changing back to paper bills is the same as switching to paperless.

If you have any questions, call the office at 800-473-1722, for help.

Budget Billing

REA offers a Budget Pay Plan which averages your projected electric bills for the year and gives you a consistent monthly billing amount to pay each month. To qualify for budget pay, you must have been in residence at the same location for one year and be current with your bill. Contact REA for more information.