Military Disconnection Protection

Payment Arrangements boy_waving_flag If you are having trouble paying your electric bill and a member of your household has been ordered into active duty, for deployment, or for a permanent change in duty station during the period of active duty, Minnesota Law (Statue 325E.028) offers protection from disconnection.

How to Qualify To be considered for military service personnel protection, you must meet the criteria outlined in Minnesota Statue 325E.028 and enter into a payment arrangement plan, which must be kept, with Runestone Electric Association (REA).

Payment Arrangement Plans If your household income is below the state median household income, pay ten percent of your household’s gross monthly income toward your REA bill. If your household income is above the state median household income, make and keep a payment plan. If you receive energy assistance, pay ten percent of your household’s gross monthly income toward your REA bill.

How to Apply Complete the protection from disconnection form and mail it along with the necessary forms to REA.

Right to Appeal If you and REA cannot agree on a payment plan, you have the right to appeal to the REA Board of Directors. Please call REA to request an appeal. You will not be disconnected during the appeal process.