Financial Assistance

Are you having trouble making your electric payments? During the winter months, you may be protected from disconnection through the Cold Weather Rule; in the summer months, the Extreme Heat Law may also apply.

No matter the time of year, REA always works with members to prevent their electric service from being disconnected. Members with past-due accounts should contact our office to work out a payment schedule with us. We don’t want to interrupt service to any member, but in a cooperative, all members are affected when any bill remains unpaid. If bills remain unpaid, this amount must be absorbed by members who faithfully pay their bills each month. Members must contact REA at 320-762-1121 or 1-800-473-1722 to make payment arrangements.

Energy Assistance Providers Serving REA Members

West Central Minnesota Communities Action, Inc
(Serving Douglas, Grant, Pope and Stevens Counties)
218-685-4486 or 1-800-492-4805

Todd County Social Services
320-732-4516 or 1-888-838-4066

Mahube-Otwa Community Action Partnership, Inc.
(Serving Otter Tail County)
218-847-1385 – Detroit Lakes
218-739-3011 – Fergus Falls
1-888-458-1385

If you are unable to pay your electric bill during times when either Minnesota’s Cold Weather Rule or Extreme Heat Law apply, please fill out an inability to pay application and send it to Runestone Electric Association, 6839 Power Lane SW, Alexandria, MN 56308 or via email.

For information on Minnesota’s Cold Weather Rule, please visit the Public Utilities Commission website.

Help is available for military members. Learn more…

For more information, contact Runestone Electric Association.